To access the “LIBRE FAMILY OF PRODUCTS GLOBAL PRIVACY NOTICE”, please go to www.LibreView.com.
For all users:
Please read this End User License Agreement and Terms of Use (the “Agreement”) carefully before accepting it and installing the FreeStyle Libre branded mobile application (the “Libre App”). BY ACCEPTING THIS AGREEMENT AND USING THE LIBRE APP, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT AND THAT YOU ARE AGREEING EITHER ON YOUR OWN BEHALF OR ON BEHALF OF ANOTHER INDIVIDUAL FOR WHOM YOU HAVE ACTUAL AUTHORITY TO LEGALLY BIND THAT INDIVIDUAL TO THIS AGREEMENT.
IF YOU ARE AN INDIVIDUAL INSTALLING, USING OR OTHERWISE ACCESSING THE LIBRE APP ON BEHALF OF, OR FOR THE BENEFIT OF, ANY CORPORATION, PARTNERSHIP OR OTHER ENTITY WITH WHICH YOU ARE ASSOCIATED (AN “ORGANISATION”), THEN YOU ARE AGREEING TO THIS AGREEMENT ON BEHALF OF BOTH YOURSELF AND SUCH ORGANISATION, AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL AUTHORITY TO BIND SUCH ORGANISATION TO THIS AGREEMENT. References to “You”, “Your” or the “User” in this Agreement includes both the individual using the app and any such organisation.
This document is a legally binding agreement between You and Abbott Diabetes Care Inc. (referred to as “Abbott”, “us”, “our” or “we” in this Agreement). This Agreement covers:
Any terms in any purchase order or other documentation issued by or on behalf of You that contains additional or conflicting terms or purports to replace, reject, modify or be a counter offer to this agreement are expressly rejected and are void as such.
Please note that the headings in this Agreement are for Your convenience only and do not limit, define or fully explain each section.
YOUR USE OF THE LIBRE APP CONSTITUTES, AND IS CONDITIONED UPON, YOUR AGREEMENT TO BE BOUND BY THIS AGREEMENT. BY CLICKING “ACCEPT”, YOU EXPLICITLY CONSENT AND AGREE THAT THIS AGREEMENT WILL APPLY TO YOUR USE OF THE LIBRE APP AND TO YOUR USE OF LIBREVIEW. IF YOU, OR A PERSON ON WHOSE BEHALF YOU ARE SETTING UP A LIBREVIEW ACCOUNT, DO NOT AGREE TO THESE TERMS, DO NOT CLICK ACCEPT TO THIS AGREEMENT AND DO NOT DOWNLOAD OR USE THE LIBRE APP.
YOUR USE OF THE LIBRE APP AND LIBREVIEW (IF YOU CREATE A LIBREVIEW ACCOUNT) ARE ALSO SUBJECT TO THE “LIBRE FAMILY OF PRODUCTS GLOBAL PRIVACY NOTICE” (“PRIVACY POLICY”) AVAILABLE AT www.LibreView.com, WHICH EXPLAINS HOW WE COLLECT, PROTECT, RETAIN, STORE, AND DISCLOSE YOUR PERSONAL INFORMATION, INCLUDING HEALTH RELATED INFORMATION THAT YOU PROVIDE TO US THROUGH YOUR USE OF THE LIBRE APP.
For Users in Singapore and China: Please ensure that You read and understand the information related to the use of the Libre family of products. If You are using the Libre App, You must also have access to a blood glucose monitoring system as the Libre App does not provide one. A finger-prick test using a blood glucose meter is required during times of rapidly changing glucose levels when interstitial fluid levels may not accurately reflect blood glucose levels or if hypoglycaemia or impending hypoglycaemia is reported by the system or when symptoms do not match the system readings.
This information is provided as a supplement to the detailed User Manual available in the Libre App and not as a replacement. Please consult Your health care provider for any clarifications or queries related to Your treatment of diabetes.
Abbott is the developer of Sensors (“Sensors”) and Readers (“Readers”) for the family of products. Abbott developed the Libre App and holds the marketing authorisations/registrations for it.
You can use the Libre App to collect data from Your Sensor with Your mobile device, which connects to the Sensor. The Libre App will then use that collected data to calculate Your glucose and/or other analyte values, which may be uploaded to and stored in LibreView. Depending on availability in your country, your use of the Libre App may include the use of optional features that provide tips on food and lifestyle choice. Some features will allow you choose to use generative artificial intelligence (AI) to provide educational insights on the impact of food and lifestyle choices on your glucose levels. LibreView is a secure, cloud-based diabetes management system that may be used by individuals, health care professionals, and Abbott to aid in the review, analysis, and evaluation of historical data, glucose test results, ketone test results, and user-entered information, including insulin, food, exercise, and notes, to support an effective health management program. The Libre App and LibreView enable Abbott to improve the quality, security, and effectiveness of medical devices and systems and allow Abbott to develop innovative and effective treatment for and management of diabetes in the interests of public health. Use of LibreView may require compatible devices, internet access, data usage (charges may apply), certain software (fees may apply), and periodic updates, and the performance of LibreView may be affected by these requirements.
Abbott or its affiliate maintains the medical authorisations for LibreView as a medical device, provides other application/software support, and manages the marketing authorisations/registrations for LibreView and provides the system to You.
The Libre App is not compatible with all mobile devices. Please see www.FreeStyleLibre.com to check compatibility with Your operating system and mobile device before download.
YOU ACKNOWLEDGE THAT LIBRE APP IS BASED ON PREDICTIVE STATISTICAL MODELS AND MAY USE MACHINE LEARNING, AND OTHER AI TECHNOLOGY, INCLUDING GENERATIVE AI. GENERATIVE AI MAY NOT ALWAYS BE CORRECT AND MAY MISINTERPRET INPUTS IN GENERATING EDUCATIONAL INSIGHTS ON THE IMPACT OF FOOD AND LIFESTYLE CHOICES ON YOUR GLUCOSE LEVELS
THE LIBRE APP AND LIBREVIEW ARE NOT INTENDED FOR THE DIAGNOSIS OF OR SCREENING FOR DIABETES MELLITUS. USERS SHOULD BE AWARE THAT LIBREVIEW IS AN INFORMATION MANAGEMENT SERVICE TO ENABLE THE ANALYSIS OF GLUCOSE AND/OR OTHER ANALYTE DATA AND IS NOT INTENDED TO BE A SUBSTITUTE FOR THE ADVICE OF A HEALTH CARE PROFESSIONAL. INDIVIDUALS SHOULD ALWAYS CONSULT THEIR DOCTOR OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL WITH ANY QUESTIONS THEY MAY HAVE REGARDING A MEDICAL CONDITION, INCLUDING ANY QUERIES OR CONCERNS ABOUT DIABETES MANAGEMENT. YOU SHOULD NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF INFORMATION TRANSMITTED TO OR CONTAINED IN THE LIBRE APP OR YOUR LIBREVIEW ACCOUNT. You should follow customary guidelines set by Your doctor or other health care professional(s) when Your readings are too high or low or if You experience other diabetes-related changes in Your medical condition. ABBOTT IS NOT A PROVIDER OF MEDICAL CARE AND ABBOTT IS NOT RESPONSIBLE FOR NOTIFYING AN INDIVIDUAL’S DOCTOR OR OTHER HEALTH CARE PROFESSIONAL(S) OF ANY CHANGES IN YOUR READINGS. LibreView is designed to help individuals and their health care professionals better manage glycaemic control through information, analysis and communication. You and Your doctor and other qualified health care professional(s) are solely responsible for communicating Your glucose and/or other analyte levels and other diabetes-related information, providing feedback and discussing and recommending testing and treatment options. Abbott does not recommend or endorse any specific tests, products, procedures or opinions. YOUR DECISION TO TAKE ACTION BASED ON ANY INFORMATION TRANSMITTED TO OR STORED ON THE LIBREVIEW SYSTEM OR ON ANY INFORMATION RECEIVED FROM ABBOTT EMPLOYEES, AGENTS OR SUPPLIERS IS SOLELY AT YOUR OWN RISK.
FOR USERS IN THE EEA, UK, SWITZERLAND AND INDONESIA: THE INFORMATION AVAILABLE TO YOU THROUGH LIBREVIEW IS NOT AN ELECTRONIC MEDICAL RECORD. IF YOU DEEM IT NECESSARY, AT YOUR SOLE DISCRETION, TO ADD ANY OF THE INFORMATION IN YOUR LIBREVIEW ACCOUNT TO YOUR MEDICAL RECORD, YOU MAY OBTAIN COPIES OF THAT INFORMATION TO ADD TO YOUR MEDICAL RECORD BY PRINTING IT.
FOR USERS IN CHINA (excluding users in Hong Kong, Macau and Taiwan): THE LIBRE APP (REGISTRATION NUMBER: CMRI 20163212472) IS INDICATED FOR MEASURING INTERSTITIAL FLUID GLUCOSE LEVELS IN ADULTS AGED 18 YEARS AND OLDER FOR SELF-MANAGEMENT OF DIABETES WHEN USED WITH THE SENSOR; IT CANNOT BE USED AS THE BASIS TO MAKE THERAPEUTIC ADJUSTMENT.
You acknowledge and agree that Abbott, its affiliates, its suppliers, or its licensors own or license all legal right, title and interest in and to all aspects of the Libre App, the Documentation, LibreView, and any improved, updated, upgraded, modified, customised or additional parts thereof, including but not limited to graphics, user interface, the scripts and software used to implement the Libre App and LibreView, and any software or documents provided to You as a part of and/or in connection with the Libre App or LibreView, including all Intellectual Property Rights that exist therein, whether registered or not, and wherever in the world they may exist. For the purposes of this Agreement, “Intellectual Property Rights” means any copyright, patent, trade secret, trade dress, trademark, rights in get-up, goodwill, rights in designs, technology, artwork, rights in computer software (including source code), database and similar or equivalent rights or forms of protection that subsist or will subsist, now or in the future, in any media now known or hereinafter invented, in any part of the world. You agree to refrain from any action that would diminish such rights or would call them into question.
You further agree that the Libre App and LibreView contain proprietary and confidential information (including software code) that is protected by applicable Intellectual Property Rights and other laws, including but not limited to copyright. The structure, organisation and code of the Libre App are the valuable trade secrets and confidential information of Abbott, its affiliates and/or its licensors. You agree that You will not use such proprietary information or materials in any way whatsoever except as expressly permitted under this Agreement. No portion of the Libre App or the LibreView System may be reproduced in any form or by any means, except as expressly permitted in this Agreement or where permitted by applicable law, and You shall not remove any product identification, copyright notices or proprietary restrictions. Unauthorised copying of the Libre App or LibreView or failure to comply with the restrictions in this Agreement (or other breach of the License herein) will result in automatic termination of this Agreement and You agree that it will constitute immediate, irreparable harm to Abbott, its affiliates, and/or its licensors for which monetary damages would be an inadequate remedy, and that injunctive relief will be an appropriate remedy for such breach.
For Users in Germany: your right to prove that no damage has occurred remains unaffected by the foregoing.
Some of the provisions in this Section 5 may be ineffective in certain countries/states/provinces/jurisdictions, so the above acknowledgements and terms may not apply to You in their entirety.
FreeStyle, Libre and related brand marks, including the FreeStyle Libre packaging and sensor trade dress, are trademarks of Abbott in various jurisdictions (the “Abbott Trademarks”). Any and all goodwill derived through the use of the Abbott Trademarks pursuant to the terms of this Agreement shall inure solely to the benefit of Abbott. Other trademarks included or accessed during the use of the Libre App are the trademarks of their respective owners and all goodwill associated with such trademarks shall inure to such respective trademark owners. No license or right, express or implied, is granted to You in any of the aforesaid trademarks. No use of any Abbott trademark, trade name or trade dress may be made without the prior written authorisation of Abbott.
Portions of the Libre App may include material provided by third parties in which Intellectual Property Rights subsist. The licensors of such third-party materials retain all of their respective right, title and interest in and to such third-party materials and all copies thereof, including, but not limited to, any and all Intellectual Property Rights. The use of this third-party material and the associated rights are hereby acknowledged by You, except and then solely to the extent that the foregoing acknowledgement is ineffective in certain countries/states/provinces/jurisdictions.
Notwithstanding anything to the contrary, Abbott does not transfer to User any ownership or Intellectual Property Rights in the Libre App, the Documentation, or any other technology, information or materials. Abbott, its affiliates and its licensors retain exclusive ownership of all right, title, and interest in and to all aspects of the Libre App, the Documentation, and all other technology, information and materials, as well as any and all copies or modifications thereof (by whomever made and whenever made), including, but not limited to, all Intellectual Property Rights with respect to any and all of the foregoing.
The Libre App and LibreView access are licensed, not sold, to You by Abbott. Subject to Your compliance with this Agreement, and solely for so long as You are permitted by Abbott to use the Libre App and LibreView, we hereby permit You, on a limited, non-exclusive, revocable, non-transferable, non-assignable, non-sublicensable basis, to install and use the Libre App on a mobile device that You own or control, and access and use LibreView solely for Your personal, non-commercial use (referred to as the “License”). Your use of LibreView is also subject to the Terms of Use of LibreView and any rules or policies applied by any app store provider such as, but not limited to the Google Play Store. If You fail to comply with any of the terms or conditions of this Agreement, You must immediately cease accessing LibreView via the Libre App, cease using the Libre App, and remove (that is, uninstall and delete) the Libre App from Your mobile device.
For Users in Russia: you receive the License on a royalty-free and worldwide basis. You are not required to pay anything for downloading, installing, accessing, and using the Libre App or for accessing and using LibreView under this Agreement.
The License granted herein confers no title, ownership rights or interest in the Intellectual Property Rights. You acknowledge that You do not acquire any title, ownership or proprietary rights, or interest in the Libre App, the Documentation, LibreView, any Intellectual Property Rights, or any other technology, information or materials. Any goodwill derived through the use of the Intellectual Property Rights pursuant to the terms of this Agreement shall inure solely to the benefit of Abbott, its affiliates and/or its licensors.
RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY ABBOTT, ITS AFFILIATES, ITS SUPPLIERS AND/OR ITS LICENSORS, except solely to the extent that the foregoing is ineffective in certain countries/states/provinces/jurisdictions.
The license granted herein does not constitute a sale of the Libre App or the Documentation, any Intellectual Property Rights contained therein, or any portion or copy thereof. You agree to only use the Libre App as expressly permitted herein.
For Users in Germany: the foregoing shall not apply to users in Germany to the extent prohibited by applicable copyright law in Germany.
From time to time, updates to the Libre App may be available through the app store provider. Depending on the update, You may not be able to use the Libre App until You have downloaded the latest version of the Libre App and accepted any new terms that may apply. To use a version of the Libre App identified as an upgrade by Abbott, You must first be licensed to use the original version of the Libre App which has been identified by Abbott as eligible for the upgrade. After upgrading, You may no longer use the version of the Libre App that formed the basis for Your upgrade eligibility; provided the foregoing shall not apply to users in Germany to the extent prohibited by applicable copyright laws in Germany. This Agreement applies to any and all updates or supplements to each version of the Libre App and the upgraded software shall be deemed the Libre App licensed hereunder, unless Abbott provides other terms along with the update or supplement. In the case of a conflict between this Agreement and other terms provided in respect of updates or supplements, such other terms will prevail. This Section 8 will not require Abbott to deliver new features and functionality which are priced separately by Abbott, nor any future products.
The Libre App includes functionality which allows users to link the Libre App to their Sensor. PLEASE NOTE THAT IF YOU HAVE DOWNLOADED AN UNAUTHORISED THIRD-PARTY APP THAT MAY CLAIM TO BE COMPATIBLE WITH YOUR SENSOR, THE LIBRE APP MAY NOT OPERATE AS INTENDED. USE OF SUCH THIRD-PARTY APPS IS AT YOUR OWN RISK.
For Users in Russia: The Libre App provides You with additional functionality. You may use Your Sensor without the Libre App. For this purpose, pair the Reader with the Sensor and see the indications on the Reader’s display.
Depending on Your country of residence, and subject to country approval, the Libre App may include an additional optional feature: optional alarms. The optional alarm functionality provides customisable alarms for low glucose and high glucose and/or other analyte alarms, and a technical feature that notifies users of signal loss (e.g. when Your Sensor is not communicating with Your App). The optional alarm feature requires Your mobile device to be compatible with Bluetooth® Low Energy (“BLE”). If Your device is not compatible with BLE or uses the previous (often called “classic”) Bluetooth Basic Rate/Enhanced Data Rate, You will not be able to use this additional feature. Use of the optional alarm feature may require you to permit access to your mobile phone storage in order to play the optional alarm. You will not be able to use this additional feature if you do not grant access to your mobile phone storage if requested. Please see below for further information regarding BLE.
Most smartphones and tablets built since 2012 support BLE. However, since Android phones vary widely, some models might support BLE, while others support an older version of Bluetooth. The table below summarises which devices have BLE:
| Device | Models with BLE support |
|---|---|
| iPhone | iPhone 4 and newer |
| Android | All Android phones with Android 4.3 and newer |
For Users in the United States: The Libre App includes certain alarms that are not optional.
You may create a LibreView account, or if Your version of the Libre App allows, You may use the Libre App without creating an account, where all information will be stored locally on Your mobile device. Please refer to the Privacy Notice for further information about how we collect, protect, retain, store, disclose, and in certain instances, transfer Your personal information.
If You do not create an account, or You sign out of Your account, the functionality of the Libre App will be limited. If Your version of the Libre App allows connection to the LibreLinkUp App, You will not be able to share Your information with family members, friends or carers by inviting them to use the LibreLinkUp App nor will Your glucose and/or other analyte values and other information be backed up and stored in LibreView for You to review historic data or be able to share Your information with Your health care provider or approved third party apps through LibreView. Nor will you be able to connect your Libre App with Abbott-approved third party products. All of Your personal information and glucose and/or other analyte values will only be stored locally on Your mobile device. If You sign out of Your account, You can sign back into the Libre App with the same account any time to resume full functionality, to store and back up data and to share Your information with family, friends or carers.
If You would like the additional functionality of LibreView through the Libre App, You will need to register a LibreView account. The Libre App serves as a gateway to creating a LibreView account or accessing a LibreView account You have created at www.LibreView.com.
You agree to provide accurate and complete information when You register (“Registration Information”) with, and as You use, LibreView, and You agree to keep Your LibreView account information accurate, current, and complete. You may be required to change Your Registration Information. Do not reveal Your Registration Information to anyone else. You acknowledge and agree that LibreView is designed and intended for personal use on an individual basis and You should keep Your LibreView account and/or Registration Information details confidential. You are solely responsible for maintaining the confidentiality and security of Your Registration Information and for any use or misuse of it, and Abbott is not responsible for any lost, stolen, or compromised passwords or for any activity on Your LibreView account from unauthorised users or for any losses arising out of or in connection with the unauthorised use of Your LibreView account You cause.
You must promptly notify us if You become aware of a security incident or breach affecting the Libre App or Your LibreView account, including where You believe Your Registration Information may have been compromised.
Your LibreView account will be subject to Your agreement to and compliance with all the terms and conditions of this Agreement. You agree to only use LibreView as expressly permitted by this Agreement, and only to the extent permitted by any applicable law, regulation, or generally accepted practice in the applicable jurisdiction.
For Users in Russia: LibreView provides You with additional functionality. You may use Your Sensor paired with the Reader without LibreView if You download and install the relevant desktop software produced by Abbott. In such a case, Abbott shall not receive Your data unless the end user license agreement of the said software state otherwise.
Abbott and its affiliates and its suppliers own all rights, titles, and interests in and to LibreView. If Your use of LibreView or other behavior intentionally or unintentionally threatens Abbott’s ability to provide LibreView, Abbott shall be entitled to take all reasonable steps to protect LibreView, which may include suspension of Your access to LibreView or termination of Your LibreView account. Nothing in this Agreement shall be construed to convey to You any interest, title, or license in a LibreView account or similar resource used by You in connection with LibreView. You agree that You will not reproduce, copy, duplicate, sell, resell, rent, or trade LibreView (or any part thereof) for any purpose.
To the extent You choose to access and use LibreView, You do so at Your own initiative and are responsible for compliance with any applicable laws. Any data transmitted to or stored by You in LibreView are based exclusively on glucose, ketone, and insulin data and other information provided by You or third parties. Abbott makes no representations or warranties regarding the accuracy, completeness, reliability, or timeliness of any data provided by You or third parties, or of any content generated by the data stored by You in LibreView. In particular, Abbott makes no representations and provides no guarantees that any information based on such data will be in compliance with government regulations requiring disclosure of information.
You agree that You will NOT use LibreView to:
LibreView, or any feature or part thereof, may not be available in all languages or in all countries/regions and Abbott makes no representation that LibreView, or any feature or part thereof, is available for use in any particular location.
Abbott does not claim ownership of the data You transmit or submit to LibreView. By disclosing Your personal information to Abbott, You grant it a worldwide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, and translate such data for the purpose of providing You with LibreView. Abbott may create, access, retain, use, or disclose to third party researchers aggregated, anonymised, de-identified (or pseudonymised to the extent permitted by Your law) data derived from LibreView for the purposes of research, to evaluate how LibreView is provided, to evaluate its use, and its various components and equipment, to evaluate performance or impact on clinical staff or across clinics, to enhance the functioning of LibreView and the Sensors, to validate LibreView upgrades, or for product development. You agree that the license herein permits Abbott to take any such actions.
You own the data (such as your information and photos) uploaded to the Libre App and to LibreView (“Input”), and to the extent granted by law, the output generated using AI by the Libre App based on your Input (“Output”). You agree that Abbott is permitted to use, and grant Abbott a worldwide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, and translate the Input and Output for Abbott’s lawful purposes, including to provide the Libre App and LibreView, improve its products and develop new products (including to train AI models), and to comply with applicable law, enforce this Agreement, and to keep the Libre App and other Abbott services safe. For clarity, the Libre App is not intended to be a repository or storage service for your Input or Output, and Abbott is not required to retain copies of your Input and Output for you to access. If you desire to keep copies of your Input or Output, you must create such copies yourself and store them outside of the Libre App.
This Agreement is effective upon Your acceptance of this Agreement and shall continue unless it is terminated. You may delete the Libre App at any time and may ask Abbott to delete Your LibreView account as described in the LibreView Privacy Notice at any time.
This Agreement will terminate immediately and without additional notice in the event that You breach and/or fail to comply with any term or condition of this Agreement. Abbott may also terminate or suspend this Agreement at any time and without prior notice, for any or no reason, including the case in which Abbott believes that You have violated or acted inconsistently with the letter or spirit of this Agreement. Abbott may terminate its provision of support for the Libre App and LibreView if You elect to discontinue using them, or at any time if the products are no longer offered.
On any such termination or suspension of this Agreement:
For Users in Vietnam: The foregoing provision of this Section 14 shall not apply to users in Vietnam to the extent prohibited by applicable Vietnam’s Consumer Protection Law.
We may change this Agreement from time to time by notifying You of such changes by any reasonable means, including by displaying a revised Agreement on-screen when You next use the Libre App, and requiring You to read, explicitly consent and agree to them to continue Your use of the Libre App. If accepted, such terms would be effective immediately but would not apply to any dispute between You and Abbott arising prior to the date on which we posted the revised Agreement incorporating such changes, or otherwise notified You of such changes. In the event that You refuse to accept such changes, we will have the right to terminate this Agreement, Your use of the Libre App, and Your LibreView account. You agree that Abbott shall not be liable to You or any third party for any modification or cessation of LibreView.
For Users in Germany: You will be notified of any changes in this Agreement when You start the Libre App. Changes will be considered to have been accepted by You unless You inform Abbott in writing or by using electronic means agreed upon by Abbott. We will draw Your attention to this fact when changes are announced. If You should decide to object to any change, You must do so within six (6) weeks after receipt of announcement of the change.
For Users in the EEA, UK and Switzerland: You will be notified of any changes to this Agreement when You start LibreView or via the Libre App. Changes will be considered to have been accepted by You unless You inform Abbott in writing or by using electronic means agreed upon by Abbott. Abbott will draw Your attention to this fact when changes are announced. If You should decide to object to any change, You must do so within six weeks after receipt of announcement of the change. In the event of an objection, Abbott may terminate Your LibreView account upon four weeks’ notice. Otherwise, Section 15 does not apply to users located in the EEA, UK and Switzerland.
Any data, comments, or materials that You supply via LibreView or provide in order to receive support for the Libre App or LibreView, including feedback data, such as questions, comments suggestions or the like (“Feedback”), shall be deemed to be non-confidential and non-proprietary. Abbott shall have no obligation of any kind with respect to such Feedback and shall be free to reproduce, use, disclose, exhibit, display, transfer, create derivative works of and distribute the Feedback to others without limitation, except for health information and personal information which might be included in the Feedback but is subject to Section 13 (“License to transmitted data”) of this Agreement. Furthermore, Abbott shall be free to use any idea, concepts, know-how or techniques contained in such Feedback for any purpose whatsoever, including developing, manufacturing and marketing products incorporating such Feedback.
The Libre App is provided to enable You to receive glucose and/or other analyte information on Your mobile device from the Sensor, store the glucose and/or other analyte data on Your mobile device and transmit Your glucose and/or other analyte data to LibreView. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE LIBRE APP AND OF LIBREVIEW IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW:
Some other countries/states/provinces/jurisdictions may prohibit or limit the exclusion or limitation of liability, certain implied warranties or incidental or consequential damages; solely to the extent that such law applies to You, some or all of the above disclaimers, limitations or exclusions may not apply to You, and You may have certain additional rights under applicable law.
To the fullest extent permitted under applicable law, You agree to indemnify, defend, and hold harmless Abbott, its affiliates, and their respective officers, directors, employees, agents, successors, assigns, and licensors from and against any and all claims, damages, demands, liabilities, judgment, awards, losses, costs, and expenses (including attorneys’ and experts’ fees) made by a third party due to or arising out of, or related to (a) Your use of, or activities in connection with, the Libre App; and (b) any violation or alleged violation of this Agreement or laws, regulations or third party rights including any infringement of their copyright or Intellectual Property Rights of any third party by You or others in Your household or organisation or otherwise in connection with Your or their use of the Libre App or LibreView, including negligent acts, omissions, and willful misconduct.
For Users in Germany: your right to prove that no damage has occurred remains unaffected by the foregoing.
The Libre App is subject to United States export control restrictions, including any United States embargoes or other federal rules and regulations restricting exports. We will not knowingly make the Libre App available to You if You are, and You confirm that You are not, (a) located in, or a resident or a national of, any country subject to a US government embargo or trade sanction (currently Cuba, Iran, Sudan, Syria and the Crimea) (see http://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx for more information on US sanctions); or (b) on any of the US government lists of restricted end users (for example, including the “Specially Designated Nationals” list available at http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx).
The terms of this Agreement are governed and construed by the laws of the State of Illinois, United States, without regard to its choice of law provisions. In the event of any conflict between foreign laws, rules and regulations and those of the United States, the United States laws, rules and regulations shall govern to the fullest extent possible. Notwithstanding the foregoing, in the event of a breach or threatened breach of Your obligations in respect of confidentiality or intellectual property, Abbott will be entitled to equitable relief, including that of a restraining order, an injunction, specific performance and any other relief that may be available from any court of competent jurisdiction. You agree that this Agreement shall be fully performable in the State of Illinois, and You agree that jurisdiction and venue are proper to the state and federal courts located in the State of Illinois, United States of America, in respect of any proceedings arising from this Agreement or the relationship between the parties hereto. The parties hereby agree that the United Nations Convention on Contracts for the International Sale of Goods does not govern this Agreement.
For Users in the EEA, UK, India and China (excluding Hong Kong, Macau, and Taiwan): Except for this provision, Section 22 of the Agreement shall not apply to users in the EEA, UK, Switzerland, India and China (excluding Hong Kong, Macau and Taiwan) except in respect to this Agreement not being governed by the United Nations Convention on Contracts for the International Sale of Goods. For such users, the governing law of Your country/region of residence shall apply.
For Users in Switzerland: The foregoing Section 22 shall not apply. The Agreement shall be governed by and construed in accordance with the laws of the country of your habitual residence. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
For Users in Vietnam: where the minimum rights of users located in Vietnam are adversely affected by the laws of the State of Illinois, United States, the governing law of Vietnam shall apply. For avoidance of doubt, in this case, the United Nations Convention on Contracts does not govern this Agreement for the International Sale of Goods.
For Users in the EEA: alternative dispute resolution is a process in which an independent body considers the facts of a dispute and seeks to resolve it, without You having to go to court. If You are not happy with how we have handled any complaint, You may want to contact the European Commission Online Dispute Resolution platform.
For Users in Australia: Nothing in Section 22 excludes or purports to exclude the application of the Competition and Consumer Act 2010 (Cth) where relevant.
For Users in Indonesia: You agree that the jurisdiction and venue are in Singapore International Arbitration Centre, with respect to any proceedings arising from this Agreement.
If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provisions of this Agreement will remain in full force and effect.
This Agreement is the entire agreement between You and Abbott relating to the Libre App and LibreView and it supersedes all prior or contemporaneous oral or written communications, proposals and representations between You and Abbott with respect to the Libre App, LibreView or any other subject matter covered by this Agreement. In the event of a conflict between the English and any non-English versions of this Agreement, the English version shall govern. Sections 5, 13, 18, 19, 20 and 22-26 shall survive termination of this Agreement.
In addition to the other terms and conditions of this Agreement, and notwithstanding anything to the contrary herein, this provision applies with respect to Your use of any version of the Libre App compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a party to this Agreement and does not own and is not responsible for the Libre App. Apple is not providing any warranty for the Libre App except, if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the Libre App and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to the Libre App, including any third-party product liability claims, claims that the Libre App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the Libre App, including those pertaining to intellectual property rights, must be directed to Abbott in accordance with Section 16 (“How do I request support or make a complaint?”) of this Agreement. The license that You have been granted herein is limited to a non-transferable license to use the Libre App on an Apple-branded product that runs Apple’s iOS operating system and is owned or controlled by You, or as otherwise permitted by the Usage Rules set forth in Apple’s App Store Terms of Service. In addition, You must comply with the terms of any third-party agreement applicable to You when using the Libre App, such as Your wireless data service agreement. Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement and, upon Your acceptance of the terms and conditions of this Agreement, will have the right (and will be deemed to have accepted the right) to enforce this Agreement against You as a third-party beneficiary thereof; notwithstanding the foregoing, Abbott’s right to enter into, rescind or terminate any variation, waiver or settlement under this Agreement is not subject to the consent of any third party.
If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of this Agreement will remain in full force and effect.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND UNDERSTAND ALL SUCH TERMS AND CONDITIONS AND AGREE TO BE BOUND THEREBY.
BY CLICKING THE “ACCEPT” BUTTON OR BY USING OR OTHERWISE ACCESSING THE LIBRE APP:
IF YOU DO NOT ACCEPT ALL TERMS OF THIS AGREEMENT, DO NOT CLICK THE ACCEPT BUTTON, AND DO NOT USE THE LIBRE APP.
© 2026 Abbott. All rights reserved
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